Physiotherapy combines in-depth knowledge of the human body and how it works with specialized, hands-on clinical skills to assess, diagnose, and treat the symptoms of illness, injury, or disability. Physiotherapists are primary healthcare professionals. We are often sought out prior to a physician for musculoskeletal injury, such as an ankle sprain, knee or shoulder injury, back and neck pain regardless of whether they were from a sports injury, a motor vehicle accident, or a work-related injury.
All of our physiotherapists are university-educated and registered with the College of Physical Therapists of BC.
As physiotherapists, we have varied and extensive training in multiple areas of practice including sports physio, pelvic health physiotherapy, concussion rehabilitation, intramuscular stimulation, pilates, acupuncture and more. See the treatments section below for more details.
All of the treatments you see here fall under the umbrella of physiotherapy, which is our primary service. We have physiotherapists with additional post-graduate training in concussion and vestibular issues, TMJ disorders, pilates, sports physiotherapy, IMS, acupuncture, and pelvic health physiotherapy. Click on each of the treatments below to see what we offer.
Haven’t found the answer you were looking for yet? Browse these common questions we get about physiotherapy services. Contact us directly if you still have questions.
Very likely. Most extended health plans cover physiotherapy. It is your responsibility to know how much coverage you have and when you have used up your coverage. Any fees incurred over and above your coverage will be charged directly to you.
We can direct bill to many extended health plans. Ask us if yours is one of them.
You need to be comfortable and able to move freely. We recommend shorts or athletic/stretchy pants if your injury is from the waist down. We require access to the skin for the knees and ankles. Anything from the waist up we prefer a t-shirt, tank top, or sports bra.
For your initial appointment, plan for 45-60 minutes. For a follow-up appointment, plan for 30-45 minutes. Depending on the nature of your injury and your needs we may keep you slightly longer or shorter based on need.
Typically, no. None of these are required prior to your first appointment. If your physiotherapist feels you need to see your GP or obtain any imaging, they will let you know following your first session.
Some extended health plans require a physician’s referral in order to be covered by your plan – please check your plan accordingly.
Please take the time to fill out your online profile on our online booking site and the client information form prior to your first appointment. You can upload files including imaging reports (X-rays, MRI etc), doctor’s notes, your credit card information and more.
If you don’t have the ability to fill out these forms or upload these files, you can bring them with you and we will do it for you.
Otherwise, bring your shorts and a t-shirt!
Every condition is individually evaluated, based on the person, the severity of their condition and patient activity expectations. Your physiotherapist will advise you of an appropriate treatment plan after your initial assessment. It will include a timeline, treatment goals and an eventual plan for graduating from treatment!
Yes, we do. Once you have filed your claim, you can book your first appointment. Please provide us with your claim number, date of injury, and your adjustor’s contact information if you have it.
If ICBC – You are automatically approved for 25 physiotherapy visits within 3 months of your MVA.
If WSBC – You are automatically approved for an initial assessment if your injury was within 60 days and a WSBC claim has been initiated.